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Podcast Summary:
Laura Novak is a the Founder and CEO of Little Nest Portraits who has uncovered the secret sauce of growing a high touch, high quality portrait studio franchise in the age of smart phone photos. Her commitment to her customers, growth opportunities for her employees, and a dedication to organizational excellence all come together in a powerful CEO who continues to grow. And, I truly enjoyed her story about following up on customer concerns and her somewhat unconventional approach to filling the organizational roles in her organization. Her company may be called LITTLE Nest, but she is growing this into a BIG business. 🙂
Name: Laura Novak, Founder & CEO
Company: Little Nest Portraits
Powerful Promise of Value: Little Nest Portraits focuses on making sure you have the experience that’s perfect for where you are in your life. They want to help you capture the joy, laughter, and love that your family is experiencing right now, at this moment, and continue to celebrate as life changes over time. They have built a photography studio that offers every amenity needed to do that comfortably and creatively.
Headquartered In: Glen Mills, Pennsylvania
Blind Spot: “…I am extremely optimistic…that has in the past really prevented me from looking at everything from every angle…that has sometimes…very much frustrated the people who are on my team…”
Banish Your Business Building Blindspot!
Favorite Resources for Productivity: Things for Mac (Things is a easy to use task manager.)
Favorite Resources that helps with the Founder to CEO role shift: The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers (Ben Horowitz)
Favorite Founders: Oprah
Contacts: www.littlenestphoto.com, Laura Novak on LinkedIn, Laura Novak on Instagram, Laura Novak on Facebook